Raptor Solutions LLC uses cutting edge technology to fix computer problems online. Our highly trained technicians use the power of the Internet and specialized software to securely access your computer. This connection allows us to diagnose computer problems and fix them right before your eyes. Sit back, relax and learn as we immediately repair your system. 

Live Remote Assistance

Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

Call us now to fix your problem today! 608-848-9649

How to Get Support

A member of our support team will talk with you first to determine the nature of the problem.

How It Works

• Step 1: Once you are on the phone with a member of our support team, you will be directed back to this page after your support representative provides you with a unique connection code. You will then enter the code on the login page and click the Click Here button to initiate the screen-sharing session.
• Step 2: You are prompted to download a small virus-free plug-in.
• Step 3: With your permission, your support representative can view your screen and share control of your mouse and keyboard.
• Step 4: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

Call us now to fix your problem today! 608-848-9649

We are pleased to involve you in our interactive service experience. As you become more and more familiar with your system, fewer problems are likely to occur. Some common computer problems we solve are:

Kill Viruses -

Computer viruses transmitted through email cause damage and hours of downtime and loss of productivity with your expensive staff. If your networked computer has a virus, Remote Raptor has the prescription that works. Our remote IT support staff will kill the viruses and show you how to keep your system & network healthy in the future.

Remove Ad-ware & Spyware

Spyware uses precious system resources and runs

unwanted programs in the background. This leads to slow computer speeds and software crashes. We remove all spyware, malware and adware and show you how to keep it off your machine.

• Service Patches

• Security Updates

• Reconfiguration

• Error Log Checking

• Performance Monitoring

• Integrity Testing

• Equipment Failure Monitoring

• Unnecessary Process Elimination

• Emergency Remote Services

• User Adds, Moves, & Deletes.

• Hardware and Software upgrades

• Windows Troubleshooting

• Wired Networking

• Wireless Network
  (Installation, Security, repair)

• Application installation and repair

• Remote access

• E-mail support

• Peripheral Installation

• Multimedia support

• System Tune-Ups

• Adware/Spyware Removal

• Virus removal and prevention

Speed up your computer -

Every system needs regular maintenance to enhance performance. A tune-up by Remote Raptor technician ensures your computer always runs at peak efficiency and speed.

Configure your system -

Incorrectly installed or configured software is the hidden cause of many problems. Let us reconfigure your system so that your software applications integrate properly for maximum results.

Troubleshoot and fix errors -

With your guidance and permission, our online computer help technicians access your computer to diagnose problems within the system. Then, we quickly implement reliable solutions that work.

Call Us!
 

608-848-9649

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